Returns and Refunds

We want you to love your Royal Mahjong Society purchase! If something isn’t quite right, we’re here to help.

Returns

You may return most new, unused items within 15 days of delivery for a refund. Items must be returned in their original packaging and condition, with all components included. Buyer is responsible for return postage and handling.

If your order arrives damaged or incomplete, please contact us within7 daysof delivery and include photos so we can make it right.

Refunds

Once your return is received and inspected, your refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear on your account.

We can be contacted at info@theroyalmahjongsociety.com. We will return your email within 1-2 business days. If you don't hear from us in that timeframe, please check your spam folder... sometimes our emails end up there. Thank you!

Address:

The Royal Mahjong Society

30 Jefferson Park Rd

Unit B

Warwick, RI 02888

401-580-0068 - *Please note, this phone number is shared with our other business The Cookie Countess. You can still leave a voicemail or talk to the support representative about your Royal Mahjong Society purchase. Thank you!